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Registration not working at Hearthhead.comFollow

#1 Nov 03 2013 at 9:37 PM Rating: Decent
Been trying for days (in case it was a server issue)...but the registration at isn't working. I've tried using emails not registered with ZAM...I tried using emails registered with ZAM.

Both emails are fully functioning, neither have had anything sent to them despite the site saying registration information had been sent (nothing in spam folder).

People are registering on it as they are putting up guides, rating them, and commenting.

There is nothing odd or special about the 2 emails I've tried. They have been my email accounts for over 16 years and are used in numerous communities.

What could be causing the trouble and how can I get this resolved?
#2 Nov 18 2013 at 8:01 AM Rating: Decent

Same problem for me....
#4 Nov 27 2013 at 11:53 AM Rating: Decent
Same here <<<<

What to do ?
#5 Nov 27 2013 at 1:37 PM Rating: Good
Citizen's Arrest!
29,527 posts
Hearthhead seems to use a unified username/login with Wowhead. I tried making a new one and got the email immediately. The email said it was from Wowhead. For s's and g's, try making one through Wowhead and then using that to login to Hearthhead if you manage to create one.

Beyond that, considering how quickly I was able to begin the process of making one(which only hung up when it told me my username was already taken and I just logged in with my Wowhead account), there seems like there has to be a commonality between you all. I'm not sure who handles accounts on that end, but I'll pop a post over on their feedback forum linking here in hopes that the proper one sees it.


Edited, Nov 27th 2013 12:47pm by Poldaran
#6 Nov 27 2013 at 2:04 PM Rating: Good
66 posts
Hi there,
We have a known issue with a couple of specific email providers, one of which, I guess, you guys are using.
Please contact [email protected] (or click the [feedback] button on the top right of any Wowhead or Hearthhead page) and we'll get you up and running as quick as possible.
Apologies for the inconvenience folks.
#7 Nov 27 2013 at 3:09 PM Rating: Good
Community Relations Manager
ZAM Administrator
147 posts
Yes, it is true... if you have a Wowhead account then you can use it to log into Hearthhead. They're unified in that regard.

If you aren't receiving registration emails and found your way to this thread... never fear! Just email [email protected] (this is where we handle both Wowhead and Hearthhead) and we'll get you set up, just like asakawa said above this. Several individuals had said they found the instructions here so I wanted to make it even more obvious. Contact us!

Take care!

Edited, Oct 14th 2015 4:38pm by Sas148
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