For those who said...Follow

Ok maybe I'm not understanding the problem then. The servers are working properly. Depending on the server you're on, you may have a login queue, but once you're through it you're through it and you can just play the game.

Just a note, a publicly traded company cannot release false public statements that may impact their stock under persecution of law.

The burden of proof will be on Square Enix, should their stockholders inquire - all of which will be permitted behind close doors unless a lawsuit is filed.

Just a little dose of the background reality for those wanting to ride the company hate bandwagon. I'm usually very jaded against big companies, but in this case, companies get bit by making false statements. They likely got the evidence to make the statement from an ISP before they pushed the public announcement simply to cover their own asses.

Doesn't change the congestion issues on populated servers, however. That's just server popularity finally crushing itself.

... 255 still left in queue after an hour.

I literally have zero sympathy for Balmung problems.

I'm sorry, because I know that we're all gamers, and we just want to play -- and some folks were on Balmung before it became the dumpster fire it is today -- but damn.

Is this even what this thread is about? I don't know. I haven't really read it.

Balmung, though. I just don't get it. Transfer servers and shed that 2-hour queue! I just don't understand the point. I wouldn't ever be able to play if my queue could be anywhere from one to three hours.

And to anyone who says "Well SE should have completely locked the server and stopped allowing transfers if.."

NO. Let me just stop you. NO! That's not actual logic.

Yeah that's going to be a pretty common response from people on crowded worlds. They've been there forever. That's where their friends are. That's a completely reasonable point and it's a tough one to fix unless you can get your entire group of people to go with you, and most can't do that because someone they like would always be left behind.

As for the price, you might check because I'm pretty sure SE is offering transfers off of super crowded worlds for free right now. There's this whole thing they're doing to get people off of those worlds and on to the smaller ones.

Yeah. While I feel for the people who have to wait a long time, anyone on a severely overpopulated server shouldn't really be surprised when there are long login queues. It sucks, but it's not the least bit surprising.

(On Goblin my queues are either non-existent, or look something like this.)

Edited, Jun 24th 2017 9:16pm by Karlina

I moved when they first opened server transfers after playing on it since ARR launch (I had originally wanted to Roll Besaid when it was the RP server, but friends rolled on what became Excalibur so I started on... was it Lindblum? )

As far as the serve congestion problems and queues. I gripe playfully but I deal. It happens, especially during times like this where lots of people come back. I mean, they pulled both the Red Mage and Samurai Triggers this expansion - that was bound to garner huge interest among FF fans. So I'm fine with dealing with the troubles as the congestion and servers settle out. I just play when I can.

When you say "could have done"... do you know what their capabilities are? Do you know what is feasible?

You say they "could have" prepared knowing how many Steam Keys.... I mean, let's say they knew that "X" steam keys got sent out. But yet they knew that their datacenters could only handle, say, one-half of "X".

You say "They should have done something!"

What, exactly? Move to new/bigger datacenters? Better server hardware? Better service provider?

These things cost money -- lots of money. And they are not something you can do in a few weeks' notice. I bet a lot of people who pre-ordered SB did so within the last two weeks of the Pre-Order (I know, I did). How fast do you think you can move a whole data center? I know they moved the one NA data center in two days, BUT, they gave nearly a month prior warning and they probably were preparing to do this behind-the-scenes for who knows how long before that.

SO.

Even if they had the money and the resources and the equipment to suddenly pull a better data center out of their rear ends, get it on a service provider capable of handling that much traffic, AND have the money to pay for all of this, I don't know if they would have had the TIME to do this within two weeks. How long does it actually take to move a data center? You'd need the equipment, the software installed on that equipment, logistics, planning... you surely can't just snap your fingers and make it happen. I don't think a couple weeks would be a feasible thing.

Now, granted, there are a few niggles and annoyances with FFXIV's login system I have, such as the lack of a grace period to avoid the login queue. Yes, I fully agree there, and I REALLY hope some day they take another look at how logins work and work to avoid some of these things, but even that will only go so far.

They could have temporarily restricted (from beginning of Early Access until all the dust settles) all transfers and new characters to servers (except for the new ones they were trying to shift people to) for anybody who already has a character >Lv30 on any server. This would have prevented the people who started Lv1 alts to whine about their main server being congested.

Otherwise... what are you saying they should have done?

EDIT: Tell you someone who REALLY needs better data centers........ ZAM. Seriously. Are these 20 year old computers running their servers or something?

Edited, Jun 26th 2017 12:15pm by Lyrailis

I don't even think the Zam forums are on their main page. I doubt they'll invest anything into these hah.

As for Balmung, I've been on it since it was Besaid and merged with Fabul, so I probably won't leave. Like I said though, they fix their login queue to work properly, and I have 0 issues with expansion launches being the way they are.